Frequently Asked Question
What makes Phoenix Systems different?

Phoenix Systems uses a tried and tested methodology to implement ERP solutions.  This methodology has been adjusted over the past twenty five years as our customer’s sophistication has dictated and as products and technology have evolved.  We have remained ahead of the curve by incorporating new approaches and ideas whether it be the Project Management Book of Knowledge (PMBOK) or the new  SYSPRO tools such as the SYSPRO Process Modeling module, taking the best of these technologies and honing our techniques.

Additionally, we are aware that the “One methodology fits all” approach is not always appropriate therefore we further adjust our methodology to match the project, customer culture and needs without compromising the project goals or objectives.

However we believe that what sets us apart from other Implementation Teams is our ability to understand our customers concerns.  Any project will by default initiate a period of change.  We understand that once a customer has decided to take the plunge and implement a new ERP solution it may seem like a daunting task.  We are sensitive to our customer’s anxiety and our strength lies in our ability to manage the change process.

As a result you can rest assured that with a Phoenix Systems Implementation Team you will have a partner on your journey that will guide you through all the phases of the implementation with knowledge, confidence and integrity.

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